Billing terms & conditions

Thank you for choosing Grepo! These Billing Terms and Conditions ("Terms") govern all purchases made on our website. By making a purchase, you agree to these Terms in full. Please read them carefully.

1. Payment Gateway

  • All payments on our website are processed securely through Stripe.
  • Stripe accepts major credit and debit cards, ensuring a smooth and secure checkout process.

2. Pricing and Taxes

  • All prices displayed on our website are in USD unless otherwise stated.
  • Applicable taxes, such as sales tax, may be added at checkout based on your location.
  • Prices are subject to change without prior notice.

3. Payment Authorization

  • By placing an order, you authorize us to charge your provided payment method for the full amount of the purchase, including applicable taxes and fees.
  • Your order will only be processed once payment has been successfully authorized.

4. Payment Issues

  • If your payment fails or is declined, your order will not be processed. You will need to resubmit your payment information to complete the purchase.
  • We are not responsible for any fees or charges imposed by your bank or payment provider.

5. Refunds and Cancellations

  • Refunds are subject to our Refund Policy. Please review it before making a purchase.
  • To request a refund or cancellation, contact our support team at [Insert Email].
  • Refunds are processed through Stripe and may take 5–10 business days to reflect in your account, depending on your bank.

6. Security

  • Your payment details are encrypted and processed securely through Stripe. We do not store your credit card information on our servers.
  • For more information on Stripe’s security practices, visit Stripe Security.

7. Disputes and Chargebacks

  • If you believe there is an error with your payment, contact us immediately at [support@grepo.us]. We will work to resolve the issue promptly.
  • Unauthorized chargebacks may result in the suspension or termination of your account.

8. Currency Conversion Fees

  • If your payment is made in a currency other than USD, your bank or payment provider may charge a currency conversion fee. We are not responsible for these fees.

9. Updates to Terms

  • We reserve the right to update or modify these Billing Terms & Conditions at any time without prior notice. Changes will be effective immediately upon posting to our website.

10. Contact Us

If you have any questions or concerns regarding these Billing Terms & Conditions, please reach out to our support team:
Email: [support@grepo.us]

By completing a purchase on grepo, you acknowledge and agree to these Billing Terms & Conditions. Thank you for shopping with us!